Privacy Policy
Last updated: March 2026
1. Introduction
Han's Sang ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Name, email address, and phone number
- Delivery address and billing information
- Allergy information and dietary preferences
- Payment information (processed securely through Stripe)
Automatic Information
We automatically collect certain information when you use our website:
- Log data (IP address, browser type, pages visited)
- Device information (type, operating system)
- Cookies and similar technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling your orders
- Providing customer service and support
- Sending order confirmations and updates
- Improving our website and services
- Complying with legal obligations
- Marketing and promotional communications (with your consent)
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Payment processors (Stripe) for transaction processing
- Delivery partners to fulfill your orders
- Service providers who assist our operations
- Law enforcement when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Data portability
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use constitutes your acceptance of the changes.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Han's Sang
1721 Rogers Ave, Ste S
San Jose, CA 95112
Email: hello@hanssang.com
Phone: (669) 339-4422 / (669) 339-4446
